Job Type: Full-time

Lawyer

What would you do?

  • Assist in developing and implementing corporate policies and procedures, contribute to the company’s overall compliance strategy.
  • Ensure that existing agreements, procedures and policies are in compliance with applicable laws and regulations.
  • Review, update, and draft different agreements, procedures and policies.
  • Research and interpret laws and regulations.
  • Handle complaints.
  • Perform compliance monitoring activities and follow up on closing identified compliance issues.
  • Assist during audits.
  • Support in day-to-day legal activities.
  • Assist legal and compliance team in dedicated areas of compliance.

What would we expect from you?

  • University degree in law.
  • At least 1 year relevant experience (financial services background, e.g. within FinTechs).
  • Strong attention to details.
  • Excellent team-player and effective communicator.
  • Comfortable with a fast-paced working environment.
  • Interest in regulatory environment of financial institutions.
  • Good command of Lithuanian and English.

What do we offer?

  • Annual performance and compensation reviews.
  • Quarterly wellness budget.
  • Excellent opportunities for personal and professional development, including participation in external trainings and conferences.
  • Dynamic, truly international environment.
  • Company and office events.
  • Hybrid working schedule with 3 days per week at the office and others flexible.

Customer Service Representative

What would you do?

  • Ensure excellent service standards and customer experience.
  • Handle and resolve product usage queries (payment cards, money transfers).
  • Deal directly with Customers by telephone and email.
  • Escalate requests and unresolved issues to the appropriate team members.
  • Keep records of any interaction with Customers.
  • Follow communication procedures and policies.

What would we expect from you?

  • Friendly, positive and organized person excited to help Customers.
  • Polish, English and Ukrainian language skills (upper intermediate level and higher).
  • Strong verbal communication skills along with active listening.
  • Basic MS Office software skills.
  • Experience within a call center or customer support is an advantage but not necessary.
  • Ability to work 2 night shifts per week.
  • Minimum secondary education degree.

What do we offer?

  • Annual performance and compensation reviews.
  • Excellent opportunities for personal and professional development, including participation in external trainings and conferences.
  • Dynamic, truly international environment.
  • Company and office events.
  • Hybrid working schedule with 3 days per week at the office and others flexible.