Author: adam

Branded payment cards improve customer loyalty

How brands can offer digital banking services with customised payment cards

 

Branded payment cards can be a great asset for your business. Your main aim may be to streamline financial solutions, but branded payment cards can also offer an innovative way to retain customers and improve brand loyalty.

As a ‘Banking as a Service’ provider, DiPocket takes care of your bespoke financial services and provides cards with your own branding for your team or customers. In this blog, we’ll look at these customised payment cards in more detail and see how they benefit your brand.

 

Improve customer loyalty with branded payment cards

A strong brand fosters trust and loyalty among customers – when customers see a brand they recognise and trust on their payment cards, it reinforces their confidence in the company. Branded payment cards simplify financial transactions and enhance the overall customer experience. By integrating your branding into everyday financial tools, you ensure that your brand remains at the forefront of your customers’ minds.

So, if you streamline your financial solutions to make disbursement of funds simpler and safer, adding your branding to the payment cards will reassure customers that they are in safe hands.

Likewise, if you introduce new employee benefits to your organisation, or introduce expenses payment cards, branded payment cards will reinforce the message that you are a responsible and caring employer.

 

Branded payment cards with BaaS

Branded payment cards are no longer just for large banks. With Banking as a Service (BaaS) providers like DiPocket, businesses can offer customised payment solutions without the complexities of traditional banking. BaaS enables companies to choose from various banking components, including expense cards, gift cards, and funds disbursement cards. DiPocket handles the regulatory processes, from payment processing to account management, allowing businesses to focus on their core operations.

 

Turnkey card issuing solutions for branded payment cards

DiPocket provides a comprehensive turnkey solution for branded payment cards. As a principal member of both Mastercard and VISA, DiPocket manages the entire card issuance process, ensuring compliance with stringent regulations. The result is a seamless and secure branded payment card solution that businesses can rely on.

 

Bespoke virtual and physical payment cards

We supply your choice of virtual or physical payment cards, all with your branding. The cards are authorised by Mastercard or VISA and are integrated with Google Pay™ and Apple Pay™ so your customers and employees can tap to pay securely with their Android or iOS devices.

 

Data insights from branded payment cards

One of the significant advantages of branded payment cards is the ability to gather valuable data insights. DiPocket fully integrates management of your customised cards into a powerful administrative portal allowing you to analyse customer behaviour and tailor your services accordingly. This data-driven approach can significantly enhance customer engagement and loyalty. Importantly, the customer relationship between you and the end user (your employee or customer) remains with you. Any user data you collect on card use will be under your control.

 

Branded payment cards from DiPocket

Branded payment cards are a powerful tool for businesses looking to enhance customer loyalty and streamline financial operations. With DiPocket’s comprehensive BaaS solutions, companies can offer customised payment cards without the complexities of traditional banking. By integrating branding into financial tools, businesses can keep their brand in front of customers, boosting engagement and loyalty.

Please get in touch to find out more about how branded payment cards can benefit your business, supporting customer and employee engagement.

Real-time funds disbursement


Why every business should embrace
fast, efficient payment solutions.

 

Advances in financial technology and changing consumer expectations are driving a shift towards real-time funds disbursement. Businesses are constantly looking for ways to optimise operations, reduce costs, and enhance customer satisfaction.

As a provider of funds disbursement solutions at the forefront of this technology, we understand the transformative effect that real-time payments can offer. That’s why we are working with Visa Direct™ and Mastercard Send™ to bring real-time disbursement to our customisable card issuing and virtual payment solutions.

 

What are real-time disbursements?

Real-time funds disbursements in banking refer to the ability to instantly transfer funds from one account to another, providing recipients with immediate access to those funds.

This is achieved through digital payment methods like push-to-card, where funds are directly credited to a recipient’s virtual or physical card. Real-time disbursements reach the recipient’s card, Visa, Mastercard, Google Wallet or Apple Pay account in real-time – within milliseconds.

 

The benefits of real-time disbursements

Real-time funds disbursements have been shown to significantly enhance customer satisfaction, in a world where speed increasingly drives desire.

Research shows that 33% of consumers would be willing to pay a fee to receive money in real time, and 2 out of 3 consumers would be more likely to continue doing business with firms that provide real time payment options. Instant payments reached a global market value of $10.6 billion in 2020 and are expected to grow at a compound annual growth rate (CAGR) of 33% from 2021 to 2028*.

 

How does it work?

Real-time disbursements can be integrated into our customisable payment and funds disbursement solutions, enabling seamless and convenient payment experiences for your customers, suppliers or staff.

Real-time disbursement facilities remove any need to enter multiple details such as bank sort codes and account numbers. Simply enter the 16-digit card number of the account to be paid, and the transaction is completed immediately.

 

Immediate access to funds

Traditional payment methods often involve processing delays that can last from a few hours to several days. In contrast, real-time funds disbursements ensure that payments are processed almost instantaneously, allowing recipients to access their funds within milliseconds of transaction approval. This immediacy can be particularly beneficial for industries where cash flow is crucial, and global operations dealing with different time zones.

 

Operational efficiency

Real-time funds disbursements streamline the payment process by eliminating the waiting periods associated with batch processing and bank schedules. This efficiency not only speeds up transactions but also reduces administrative burdens associated with managing and tracking payments. By adopting real-time payments, businesses can improve their operational efficiency, with better management of daily operations, expenses and working capital needs.

 

Competitive advantage

Adopting real-time disbursements can provide a competitive edge by enabling more agile financial operations. Businesses that offer faster payments are seen as more attractive to work with, attracting partners and clients who value efficiency and modern payment solutions. This advantage can be crucial in industries where timing and reliability are key factors in securing and maintaining business relationships.

 

Reduced transaction costs

While traditional payment systems often involve various fees, including transaction and processing fees, real-time funds disbursements can be more cost-effective. By leveraging direct bank connections and bypassing intermediaries typically required in conventional payment processing, businesses can reduce per-transaction costs significantly, leading to substantial savings, especially at scale.

 

Security and compliance

Our real-time funds disbursement solutions are built with security at their core, employing state-of-the-art encryption and fraud detection technologies to protect every transaction. Visa Direct™ and Mastercard Send™ transactions are supported by the same built-in compliance controls, security and transaction limits that we offer across all our turnkey card issuing and funds disbursement solutions.

 

Adopt real-time disbursements now

In a digital-first world, real-time disbursements represent a fundamental shift in how businesses manage finances. By choosing to use Visa Direct™ and Mastercard Send™ with DiPocket, you set your business up for greater efficiency, customer satisfaction and success.

Contact DiPocket now to find out more about how we can help transform your card issuing and payment solutions.

* https://www.pymnts.com/news/faster-payments/2021/how-consumers-are-driving-demand-real-time-payments/

Payment card issuing

Customised payment cards from DiPocket

Payment card issuing from DiPocket


The turnkey payment card issuing solution for your organisation

 

For the end user, payment cards are a simple way to send and receive funds. That’s why organisations across Europe are turning to virtual or physical payment cards to issue funds for payroll, expense management, gift incentives and more.

However, setting up and managing an in-house payment card issuing system is both expensive and time-consuming. DiPocket takes away this pain, providing a customisable card-issuing and payment solution that is simple and cost-effective for your organisation.

The benefits of payment card issuing through DiPocket

Payment card issuing requires significant investment in licencing and operational capabilities, typically handled by banks. Our solution gives you a bespoke payment card with Visa, Mastercard, Google Wallet and Apple Pay payment options, fully set up and supported by DiPocket.

We pay all licensing and regulatory fees

To issue a payment card, companies need an Issuing License from each service provider, such as Visa and Mastercard. Principal licences cost hundreds of thousands of euros a year, a fee that is unsustainable for most individual organisations. We pay all licensing and regulatory fees as part of DiPocket’s service to you.

We navigate complex financial regulations

DiPocket is not a bank, but is nevertheless subject to a complex range of regulations setting caps on fees and governing the payments and loans market across the EU. We keep on top of the requirements of the financial regulatory environment to ensure that your payment cards operate legally. In fact, some banks even come to us rather than setting up their own payment cards for employees!

We carry out personal checks

It is important that you do not distribute funds to certain individuals. We carry out the checks that protect you, including:

Our fraud team is always active

With the exponential growth of financial fraud, individual payment card issuing providers could not hope to match the power of our dedicated anti-fraud team. We take the risk of fraud off your hands, and work tirelessly to improve security, including:

  • Live monitoring of card usage
  • Rapid response to suspect transactions
  • Full investigations.
We process all card transactions

Every transaction on your payment cards is supported through our processing system. We track each and every payment as it is requested, sent to Visa or Mastercard for payment and returned through us. We deal with the approvals and fees at every stage so that you don’t have to. If there is a problem, we sort it out.

We give you the control you need

You have full control and visibility of transactions through our secure administrative portal. You can:

  • Issue pre-paid physical or virtual cards with or without top-up permissions
  • Control spend and have visibility as to what individuals are buying
  • Add bespoke usage restrictions to prevent misuse of funds, including limiting spend to specified merchants or category codes.
We design and issue your branded virtual and physical cards

The design and manufacture of payment cards supported by Visa and Mastercard are, with good reason, strictly regulated. Our turnkey solution not only deals with the financial complexities of offering a white labelled payment system, but also sorts out the practicalities for you.

Versatile funds disbursement from DiPocket

DiPocket allows you to offer branded payment cards without the onerous demands of acting as a bank. We provide you with a quick and simple solution for the secure payment of funds, wherever and whenever you choose.

To find out more about issuing your own payment card solution please do get in touch with a member of the DiPocket team by clicking here.