In the ever-evolving digital landscape, DiPocket is committed to providing you with secure and convenient online payment solutions, empowering you to manage your finances seamlessly and efficiently. While online payments offer a level of convenience and flexibility, it’s essential to recognize that, much like physical cash, there are inherent risks associated with online transactions.


Similar to physical money that can be lost or stolen, online payment information is also vulnerable to compromise. For instance, you could inadvertently expose your payment card details on an unsecured public Wi-Fi network or fall prey to phishing scams that lure you into revealing your sensitive information.


At DiPocket, we prioritize the security of your sensitive information. We employ robust security measures to safeguard your payment details and minimize the risk of fraudulent transactions; carefully aligning with the best Information Security Best Practices, such as PCI DSS and SWIFT CSCF. However, your active participation is crucial in maintaining your financial security. Here are some essential practices to adopt:

Secure Storage: Always keep your payment card details, PIN, and CVV code confidential. Never share them with anyone, including online merchants or customer support representatives, unless you are on a secure and reputable website.
Phishing Avoidance: Be wary of emails or text messages that request your personal or payment information. Legit companies will not ask for sensitive information via unsolicited messages. Do not click on links or open attachments from unknown senders.
Strong Passwords: Create strong and unique passwords for your online payment accounts. Avoid using easily guessable information like birthdays or common words. Avoid using the same passwords for multiple accounts.
Software Updates: Stay updated with the latest software patches for your operating system, web browser, and security software. This ensures you have the necessary protection against emerging threats and vulnerabilities.
Public, open or unknown Wi-Fi Caution: Refrain from conducting sensitive transactions using public Wi-Fi networks. These networks are often less secure and more susceptible to cyberattacks. Use a secure VPN if you must access sensitive information over public networks.
Regular Monitoring: Consistently review your bank statements and credit card statements to identify any unauthorized transactions. Report any discrepancies immediately to your financial institution.


At DiPocket, we are dedicated to protecting your payment information and preventing fraudulent activities. Our comprehensive security measures include:

Advanced Fraud Detection Systems: We employ sophisticated algorithms to identify and block suspicious transactions, safeguarding your funds and preventing unauthorized access.
Robust Encryption Protocols: We utilize robust encryption techniques to scramble your payment information, rendering it unreadable to unauthorized individuals.
Strict Access Controls: We implement stringent access controls to limit access to sensitive data, reducing the risk of insider breaches.
Industry-Leading Data Security Standards: We adhere to industry-leading data security standards to ensure the confidentiality, integrity, and availability of your information.


If you suspect your payment information has been compromised, act swiftly to protect your financial well-being:

Immediate Notification: Contact DiPocket immediately and report the compromised card or account. Our dedicated support team will assist you in canceling the affected account and issuing new credentials.
Fraud Reporting: File a police report to document the incident. This will provide evidence for insurance claims or disputes with DiPocket.
Regular Account Monitoring: Regularly check your financial accounts for any unusual activity. Be vigilant for unauthorized transactions and report them immediately.


Adopting these proactive measures and partnering with a reputable PSP like DiPocket, you can enjoy the convenience of online payments while maintaining financial security. Remember, vigilance and informed decision-making are key to safeguarding your online payment experience.